Job Vacancy: Team Leader

Our Ref: -687363912
Location: Barry
Salary: £16,216

We are working on behalf of a client who operate in the financial services sector and they are looking for a Team Leader to join their Barry branch.
This role is for 30 hours a week with a salary of £16,216.

Job Purpose
  • To be responsible for growth, development and day-to-day running of an effective member focused branch
  • To promote the services of the company throughout the local area
  • Demonstrating equal opportunities, health & safety, and customer service standards in all activities
Key Responsibilities
  • To oversee day-to-day running of the branch and deliver branch targets across a range of objectives to develop company services
  • To develop services in partnership with key stakeholders
  • To prepare and present reports and management information on the activities and performance of the company base as required.
  • To ensure that enquiries from members, visitors, staff and the general public, in person, by telephone, email or letter are dealt with promptly and effectively
  • To carry out loan assessments, customer services and credit control tasks in accordance with policy and procedures
  • To provide training, support and supervision to the team, ensuring a quality service is provided from the base
  • Essential Criteria
  • Experience and knowledge within a financial environment.  
  • Experience of working in a customer services role
  • A good level of education, including strong numeracy skills  
  • Evidence of following policy and procedures, and ability work to a high degree of accuracy  
  • Be able to organise, co-ordinate and participate in any training arranged to support the post holder in carrying out the secondment.  
  • Experience of staff management
  • Experience of loan assessments, credit control, and/or business development  

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